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Frequently Asked Question
Whether you are already an experienced Lemongrass guest or new to our salon and spa, chances are you have questions about what to expect when visiting us. We have compiled these frequently asked questions to ensure you have the information you need prior to your beauty and wellness appointment. Feel free to call or email with any questions not answered here. Thank you!
Treatments
Waxing
Question:		How long does the hair need to be for waxing to be successful?
Answer:		It is recommended you let your hair grow for 2 weeks or more, and that hair be approximately the length of an eyelash for maximum removal during waxing.

 

General Information

The following information is provided to assist you in creating the perfect experience at Lemongrass Salon.

Please arrive 15 minutes before your scheduled appointment time to fill out client forms and to change into a robe if having multiple spa services.

All valuables should be stored in a secure location at the time of service. Lemongrass Salon and Spa is not responsible for any lost, stolen or misplaced items.

We kindly request that all phone calls are concluded and all cellular devices are turned off or silenced prior to entering treatment areas, as not to disturb other guests.

We also ask that children be left at home or with a caregiver outside the facility if not receiving services themselves.

Reservation and Cancellation Policy

We respectfully request that all date changes or cancellations be made 24 hours before your scheduled appointment. A 48-hour notice is requsted for any multiple services.